Assist in developing talent through the training of associates, including giving in-the-moment coaching conversations.
Partners with Store Manager to address an performance concerns with associates.
Support and participate in all company training and development initiatives.
Foster a positive work environment and provides direct, objective feedback in a timely manner.
Assess performance and provide the appropriate level of feedback on a daily basis and during the annual performance review process.
Motivate and inspire the associates to build brand loyalty and create a positive store environment for both internal and external customers.
Model, encourage, and demonstrate exceptional customer service behaviors while on the sales floor and maintain high standards throughout the store while ensuring the integrity of the brand.
Represent the company in a professional and positive manner.
Support the management team to maximize productivity through operational and product knowledge, customer service and participating in an completing key store initiatives.
Participate in the Leader on Duty (LOD) program by providing an exceptional customer shopping experience, and driving store profitability while leveraging payroll.
Process payroll weekly.
Modify schedule based on business climate.
Help maintain a clean, organized, and efficient stockroom, adhering to set policies.
Ensure Environment (CRE) Standards & Safety requirements are being met.